The Peirce-Phelps online site is your portal to conduct several routine business functions for maximum convenience—24 hours a day. Our customer portal is accessible via computer or mobile device. The eCommerce site is
fully integrated with our back office system and provides real-time information. Place your orders online, and it will be handled with the same care as any phone or fax order—only faster.
The same customer representative that manages your phone order processes your web orders too! Need to make special comments? Just add them to the order, and we’ll make sure they are incorporated into your order; plus it
will print on your packing list as well. Also keep an eye out for our stock room/truck stock replenishing App!
Looking for sales history information? Peirce-Phelps provides you a Business Intelligence (BI) online tool that allows you to run reports of everything you have purchased from us.
Process Warranty Claims
Create and saave quotes
Create and save reorder lists
View open order status
View most commonly purchased items
Run business intelligence reports—purchase history
Access accounting invoices and statements
View net pricing and inventory levels in real time
View most common order items with shopping cart
Online returns (RMA processing)
Make restocking your stockroom and truck faster and easier with our mobile App.
TOTALINE Mobile App
This easy-to-use mobile application gives you real-time access to Carrier®, Bryant® or Payne® equipment bill-of-materials. With a quick scan or key-in of the unit serial number bar code, it quickly and accurately
provides you with equipment details, including functional and nonfunctional Factory Authorized Parts™. In addition, it contains extensive crossreferencing capability to TOTALINE Universal HVAC/R Parts and Supplies to
help give you non-warranty parts and other brands of equipment in just a few easy steps.
Rooftop Selection Mobile App
The Carrier® Rooftop app is the first in the commercial heating, ventilating and airconditioning industry (HVAC) to allow users anywhere in the United States and Canada to perform on-the-spot selection of rooftop units
for both replacement and new construction and estimate energy savings between Carrier® Weather Series units. Users can input an existing unit model number for Carrier® or competitive equipment or desired unit
specifications and obtain the optimal Carrier® model for their requirements.
Carrier Service Technician App
Whether it is for warranty repairs for Carrier Equipment or for non-warranty repairs on any make or any brand of equipment, the Carrier Service Technician app can help identify the right part.
Lookup warranty entitlement and service history based on serial number. This app helps you at the jobsite to find out what parts are needed to make the necessary repairs, and it has an on-board GPS to help identify the closest location to find the parts.
This easy-to-use mobile application gives you real-time access to Carrier®, Bryant® or Payne® equipment bill-of-materials. With a quick scan or key-in of the unit serial number bar code, it quickly and accurately provides you with equipment details, including functional and non-functional Factory Authorized Parts™