The Customer Finance Department at Peirce-Phelps does more than just collect money. We like to refer to ourselves as the one-stop-shop of finance. While many credit departments are looked at as the anti-sales division,
here at Peirce-Phelps we place a strong emphasis on customer service and sales assistance. We strive to support sales marketing with good customer relations internally and externally.
For new customers who do not have an account and are looking to make a quick purchase COD, we can set them up On the Fly at any of our parts stores, which enables them to make the COD purchase quickly and be on their
For new customers looking to establish terms and submit an application, we aim to have the process completed within three days. And with our established accounts, we’re constantly reviewing their purchases and working
with them to maximize their line of credit.
We offer online invoice retrieval, serial number look-up and for our authorized Carrier® and Bryant® dealers, we offer floor planning. To qualified applicants, we also offer payment terms with seasonal programs where
extended terms are offered.
In addition to the traditional paper invoices received via the mail or facsimiles of invoices, we offer fast paperless billing to help make America green. On the flip side of billing, we accept many forms of payments
for your added convenience such as cash, checks, ACH and various credit cards (credit cards are only accepted at the time of purchase).